Consumer Notices

JONES Junior Magazine Autumn

Not all products featured are available in all stores. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

JONES Magazine Autumn

On page 10 of JONES AW20 Magazine in market 17th February 2020, an AMEX promotion was incorrectly listed. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

JONES Magazine Autumn

The following brands on pages 94 to 101 of JONES AW20 Magazine in market 17th February 2020 were incorrectly listed as exclusive to David Jones: Maticevski, Camilla and Marc, Lee Matthews, Aje, Dion Lee, Viktoria and Woods, By Johnny, Bec + Bridge, Acler, Camilla. These brands are department store exclusive and are not available at any other department store. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

40% Off Bags & Accessories

From 4th February, an incorrect 40% off promotion was applied to a series of Bags & Accessories due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Mimco

From 30th January, a series of incorrect prices were published for Mimco due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Acler Jacket

Please note, the Acler Etchells Denim Jacket was manufactured with an incorrect ticket price due to human error. The correct price for this item is $350. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Strollers

From the 29th January, an incorrect price for strollers was published due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Hush Puppies

On 14th January 2020 an incorrect price was published for a pair of Hush Puppies sandals due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Kachel

On 14th January 2020 an incorrect price was published for a Kachel top due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Tempur Pillows

On 9th January 2020 an incorrect offer was published in a David Jones email for Tempur pillows due to human error. The correct offer is 'Continue to save up to 60% on full-priced pillows from Tempur'. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Lunar New Year

Products in imagery are representative only, not all products available in all stores.

Back To School

Products in imagery are representative only, not all products available in all stores.

Bianca Spender

From the 3rd January, an series of incorrect prices for Bianca Spender were published due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Dyson Vacuum

From the 30th December, an incorrect price for Dyson Vacuums was published due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

SMEG Kettle

On the 26th December, an incorrect price for the SMEG Kettle was published due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Tefal

On the 24th December, an incorrect price for the Tefal FV5648 Turbopro Airglide Steam Iron was published due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Buy 2 Save 30%

On the 21st December, an incorrect promotion of Buy2 & Save 30% was published for a number of items due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

FOOD RECALL – David Jones Almond Roughs 100g and David Jones Caramel Clusters 100g

David Jones Pty Limited is conducting a recall of David Jones Almond Roughs 100g and David Jones Peanut Caramel Clusters 100g. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.
VIEW RECALL NOTICE FOR FURTHER INFORMATION

MIMCO

From the 8th - 13th December, an incorrect price for a MIMCO Couch Bag was published due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

FOOD RECALL – David Jones Vegetable Spring Rolls 240g

David Jones Pty Limited is conducting a recall of David Jones Vegetable Spring Rolls 240g (Use By: 28/11/2019). The recalled products have been available for sale on in BP Bayside Gateway, East Brighton, VICTORIA from 20th – 21st November 2019. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.
VIEW RECALL NOTICE FOR FURTHER INFORMATION

FOOD RECALL – DAVID JONES BELGIAN CHOCOLATE BROWNIE 60G AND 270G

David Jones Pty Limited is conducting a recall of David Jones Belgian Chocolate Brownie 60g and 270g. The recalled products have been available for sale in David Jones Food stores from 1st – 12th November in New South Wales and Victoria. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.
VIEW RECALL NOTICE FOR FURTHER INFORMATION

Nespresso Coffee Machine

The NESPRESSO BEC630CRO Citiz Espresso Coffee Machine – Chrome was published with an incorrect description We apologise for any inconvenience this may have caused. For an queries regarding this please contact our Customer Service team on 1800 354 663.

Australian Epicure Hamper

On page 72 of the David Jones Christmas Catalogue an incorrect price was published for the Australian Epicure Hamper of $119.95. The correct price is $199.95. We apologise for any inconvenience this may have caused. For an queries regarding this please contact our Customer Service team on 1800 354 663.

Sony 65" UHD Full Array 4K Android TV - KD65X9500G

On 14th November, an incorrect price was published for a Sony TV due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

David Lawrence

From the 12th - 13th November, an incorrect promotion was applied for a series of David Lawrence products due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

SKII Gift Set

From the 6th - 7th November, an incorrect image and copy was displayed for the SKII Fantasista White gift set due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Nine West

On the 31st October, an incorrect price for a series of Nine West items was published due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Bose 'Quiet Comfort'

On the 25th of October, Bose 'Quiet Comfort' wireless headphones was incorrectly mentioned in the Home Event email due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

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